Troubleshooting

Installation

On Mac & Linux

If you get error saying brew is not available or curl command not found then check if these are installed on your machine

$> whereis brew
# or
$> whereis curl

Windows

Preferred way is to install via scoop. To install scoop follow their documentation

$> Set-ExecutionPolicy -ExecutionPolicy RemoteSigned -Scope CurrentUser
$> Invoke-RestMethod -Uri https://get.scoop.sh | Invoke-Expression

Command not found

Once you have installed rustimate, and if you run into command not found

Check the following

If the Rustimate is already in your system path

Linux and Mac

which rustimate
or
whereis rustimate

In Windows

where rustimate

Fix: Re-run the install command for your platform. See Installation.

Ffmpeg errors

Rustimate automatically detects if ffmpeg is not installed on your machine and suggest command based on your OS. If you still have issues after installing ffmpeg, check this command to see if available econders are installed via this command.

$> ffmpeg -hide_banner -encoders 2>/dev/null | grep -E "libx264|libx265"

Fedora OS

I have observed this issue only on Linux Fedora

Scoop Error

If you get scoop echecksum error, follow the steps below

$> scoop cache rm rustimate
$> scoop update

You can uninstall the older version via this command

$> scoop uninstall rustimate

Then finally install rustimate again

$> scoop install rustimate

License not recognised

Verify the license key was added correctly:

rustimate license add license.key

Make sure you are pointing to the correct path of the license.key file received by email. Download the key to your machine, place it the same directory where you will run rustimate from.

Unexpected output resolution

Resolution limits are tied to your license tier:

Tier	Max resolution
Community	720p
Creator	1080p
Pro	4K

If you are trying to render above your tier’s limit, Rustimate will fall back to the maximum allowed.

You can upgrade the tier at any time Rustimate.

RSL script not parsing

Common causes:

Missing scene declaration at the top of the file
Indentation inconsistencies in step blocks
Referencing an object before it is declared

Video not exporting

Make sure the --output flag includes a valid file extension:

rustimate script.rsl --output output.mp4

Resolution

Based on the tiers, these are the resolution Rustimate supports. If you are seeing it differently, send a note to support@qubitai.in

Tier	Desktop	Shorts	Square
Community	1280×720	720×1280	720×720
Creator	1920×1080	1080×1920	1080×1080
Pro	3840×2160	2160×3840	2160×2160

Still stuck?

Check the Rustimate website for updates
Pro license holders can reach me at support@qubitai.in