Troubleshooting
Installation
On Mac & Linux
If you get error saying brew is not available or curl command not found then check if these are installed on your machine
$> whereis brew
# or
$> whereis curlWindows
Preferred way is to install via scoop. To install scoop follow their documentation
$> Set-ExecutionPolicy -ExecutionPolicy RemoteSigned -Scope CurrentUser
$> Invoke-RestMethod -Uri https://get.scoop.sh | Invoke-ExpressionCommand not found
Once you have installed rustimate, and if you run into command not found
Check the following
If the Rustimate is already in your system path
Linux and Mac
which rustimate
or
whereis rustimateIn Windows
where rustimateFix: Re-run the install command for your platform. See Installation.
Scoop Error
If you get scoop echecksum error, follow the steps below
$> scoop cache rm rustimate
$> scoop updateYou can uninstall the older version via this command
$> scoop uninstall rustimate
Then finally install rustimate again
$> scoop install rustimateLicense not recognised
Verify the license key was added correctly:
rustimate license add license.keyMake sure you are pointing to the correct path of the license.key file received by email. Download the key to your machine, place it the same directory where you will run rustimate from.
Unexpected output resolution
Resolution limits are tied to your license tier:
| Tier | Max resolution |
|---|---|
| Community | 720p |
| Creator | 1080p |
| Pro | 4K |
If you are trying to render above your tier’s limit, Rustimate will fall back to the maximum allowed.
You can upgrade the tier at any time Rustimate.
RSL script not parsing
Common causes:
- Missing
scenedeclaration at the top of the file - Indentation inconsistencies in
stepblocks - Referencing an object before it is declared
Video not exporting
Make sure the --output flag includes a valid file extension:
rustimate script.rsl --output output.mp4Still stuck?
- Check the Rustimate website for updates
- Pro license holders can reach me at support@qubitai.in